There should never be any surprises in the process, documentation or pricing, before, during or after the closing. Communication is the key. Count on your Wintrust Mortgage Loan Officer to communicate where you are in the process, how long each step will take, what’s involved and what you can expect. If you don’t understand something, we’ll explain it. If you loan will be sold after closing, you’ll know it well before. When it comes to your home, there should be no surprises.

Some companies claim to have the lowest rates. Others promise to have the lowest (or no) closing costs or fees. The problem with both of these is that it is all tied together. There are costs associated with documentation and closing, just as there are costs with borrowing money. More often than not, if a company claims to be the lowest in one, they’ve raised the other to make up for it. This is a game we won’t play. We don’t post rates and don’t promise to have the lowest anything. We will promise that your rates and fees will be fair, competitive in the market and that you will understand each cost and how it was determined.

There is a lot of noise in the market right now. The media concentrates on the things that scare us, while some advertisers yell at us to get us to go one way or another. At Wintrust Mortgage, we want you to understand what is happening in the market. The more you know, the better informed decision you can make. It’s not only our job to help craft the best solution for you, but to ensure you understand why.

Wintrust Mortgage Loan Officers are experienced. They have seen real estate, credit and economic cycles come and go. They don’t chase trends or yell from the rooftops. They calmly, clearly and professionally review your needs and goals and suggest the finance options that make the most sense for you.

Wintrust Mortgage is a division of Barrington Bank and Trust, N.A., a Wintrust Community Bank.  Wintrust Financial Corporation is a $14 billion financial services holding company located in the greater Chicago, Illinois and southern Wisconsin metropolitan areas.   Wintrust has 15 chartered banks (with almost 80 locations), full wealth management services and a variety of specialized finance companies. Unlike many other regional financial institutions, Wintrust remains profitable and well capitalized. For more information on Wintrust and their financial strength, please visit www.wintrust.com/investor-relations/annual-reports-and-proxies.html.

In business for nearly 30 years, with more than 70 offices in Illinois, Wintrust Mortgage is committed to serving the financial needs of Chicagoland. Ours is not a “fly by night” operation that is here today and gone tomorrow. You can count on Wintrust Mortgage to always be there. It’s our stability that makes it possible for us to offer the depth of products and level of experience.

Having access to a variety of solutions means nothing if you don’t know how to use them. The Wintrust Mortgage team is not only experienced, but well educated. Many of our loan officers have Masters and Doctoral degrees. All of them are subject to rigorous, ongoing Continuing Education requirements. You can be confident in your Wintrust Mortgage Loan Officer’s access to solutions and in her ability to pick the right one for you.

There are no cookie-cutter solutions in this business. You want to make sure your mortgage provider has the depth of experience and the depth of products to best meet your needs. Your Wintrust Mortgage Loan Officer has access to hundreds of different financial solutions, one may be the perfect one for you. Working with one of the Wintrust Community Banks, your Wintrust Mortgage Loan Officer can even develop a custom solution.